Support Desk

Support Desk

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SquareNet provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of SquareNet are subject to the following terms of service:

 

Helpdesk & Support Center
Our helpdesk is the primary place to request support for sales, billing and technical issues. Note – the login is separate to your hosting account and if you are a new user, you will need to register.


What's it for?
All types of support (sales, billing, technical)


How long do I have to wait for a reply?
Technical support is 24x7 and you can expect a reply in under 30 minutes.
Sales and billing support is Monday-Saturday, 8am-8pm UTC/GMT +5:30.


Live Chat Support

Our live chat is available 24x7 to help with basic sales, billing and technical inquiries.

What's it for?
Simple sales, billing and technical inquiries.
More complicated requests should go through the helpdesk.

 

Video Tutorials
Our video tutorials offer an easy way to learn about the advanced features your hosting account comes with. We recommend you watch them all.

 

We have two billing centers.
Shared and Reseller Hosting Clients
Login Here

VPS and Dedicated Hosting Clients
Login Here

What's it for?
Viewing invoices, services and making payments.


Telephone Support
Call: +91-90410-12541


Our telephone support is available 24x7.

What's it for?
Simple sales, billing and technical inquiries.
More complicated requests should go through the helpdesk.